What Changes Do E-Commerce Businesses Anticipate Post COVID-19?

On top of health concerns, most of the brands across the globe are worrying about how coronavirus (COVID-19) will impact e-commerce as a whole. The first quarter of the year 2020 has changed what everyone considered as “normal”. People have started coping with the “new normal” – social distancing, lockdowns and constantly wearing masks and gloves. As per the new guidelines, people are expected to stay home except for making essential journeys. In such a situation, consumers have come to rely heavily on online shopping as their lifeline. E-commerce businesses are trying to survive and maintain their brand image by adapting to new customer behaviour and improving the business model. … Read More